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Pack your bags, we'll do the rest.

walking into KEY home

The KEY difference

Every home in our collection is personally vetted for design, quality, and the feeling you get the moment you walk through the door. If it doesn’t meet our standard, it isn’t KEY.


What you’ll find here isn’t just a beautiful space. It’s a thoughtfully considered experience. Groceries waiting on arrival. A private chef when you’d rather stay in. In-home massages that bring the spa to you.


KEY represents what the vacation rental industry has long been missing: a stay that is both beautifully considered and completely effortless. This is the standard we're setting.

Our story

Early in my career, I traveled extensively for work, staying in top-rated hotels with the convenience of housekeeping, room service, fitness centers, and concierge teams who knew the best local spots.

As vacation rentals grew in popularity and I started my family, I loved the space and comfort of beautiful homes, but I missed the service. Vacations often began with hours of research, grocery runs, and logistics instead of relaxation.

I founded KEY to bridge that gap. We carefully curate exceptional vacation homes and pair them with a dedicated guest services team and trusted local partners. From pre-arrival planning to in-home services, we bring the standards of great hospitality into the vacation rental space.

Today, KEY offers discerning travelers a seamless way to book thoughtfully curated homes enhanced with elevated service, so time away is truly time well spent.

Now, when I travel, my focus is where it should be: making memories with family and friends, not managing the details.


—Kim Lalande, Founder + CEO

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The people behind the experience

Obsessed with hospitality, devoted to the details. Meet the management team.

Kim Lalande

Kim Lalande

Natasha Marshall

Natasha Marshall

Paul Devere

Paul Devere

Natalia Krasutsky

Natalia Krasutsky

VP of Operations

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Brian Shreckengast

Brian Shreckengast

Head of Product

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Lauren Sheffield

Lauren Sheffield

Director of Marketing

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Irene Garza

Irene Garza

cabe-thornton

Cabe Thornton

Partner Success Specialist

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Jessica Griess

Jessica Griess

Sales Manager

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