White Pine Canyon Ranch

Guests & Occupancy

• Property is for approved guests only. Exceeding maximum occupancy: $500 per unauthorized guest, per night, plus possible eviction, forfeiture of rent/security deposit, and additional charges.
• Guest is responsible for all visitors and compliance with laws, posted rules, and HOA/community regulations. Multiple guests are jointly and individually responsible for all obligations.
• Residential vacation use only. Commercial activity, nuisance, waste, unlawful activity, or interference with neighbors is prohibited.
• Authorized representatives may enter for emergencies, maintenance, repairs, services, or compliance checks. At least 24 hours’ notice applies to applicable showings/inspections.

Events & Noise

• Events: Weddings, receptions, parties, and large gatherings are prohibited. Violations may result in eviction and forfeiture of rent/security deposit.
• Quiet Hours: No loud music, noise, or vehicle noise between 10:00 PM–7:00 AM. Violations may result in fines, eviction, and forfeiture of rent/security deposit.

Prohibited Activities

• Pets: Prohibited unless pre-authorized with a signed pet addendum. Unauthorized pets: $2,500 + cleaning/damage costs, eviction, and forfeiture of rent. Service animals may be accommodated upon written request; guests remain responsible for resulting damage/cleaning. Emotional support animals are permitted only at pet-friendly properties.
• Smoking: Prohibited anywhere on the premises. Violation: $2,500 + remediation/damage costs, possible costs from resulting cancellations, eviction, and forfeiture of rent/security deposit.
• Illegal Substances: Illegal substances, illicit drug activity, contraband, and alcohol possession by minors are prohibited. Violations may result in eviction and forfeiture of rent/security deposit.
• Fireworks: Prohibited. Guest is responsible for all resulting damage.

Equipment & Amenities

• HVAC _(if equipped)_: A/C may not be set below 72°F; heat may not exceed 78°F. Set fans to Auto and keep doors/windows closed while HVAC is operating.
• Pool & Spa _(if equipped)_: Use at your own risk; areas may be unfenced and no lifeguard is provided. Diving is prohibited. Guests are responsible for damage caused by misuse or negligence.
• Internet & TV: Internet, TV, cable, and satellite are convenience amenities only.
• Parking: No street parking year-round. Guests are responsible for tickets, towing, damage, or other costs from parking violations.
• Equipment & Reporting: Properly use all furnishings, appliances, landscaping, fixtures, and systems. Report damage, disrepair, or malfunctions promptly; guests are responsible for damage caused by misuse, negligence, or delayed reporting.
• System Failures: System, equipment, HVAC, pool/spa, appliance, or utility failures do not qualify for refunds or cancellation. Reasonable access must be provided for repairs.
• Starter Amenities: A starter supply of basic household and toiletry items is provided; additional supplies are the guest’s responsibility.

Checkout & Care

• Cleaning: Mandatory cleaning fee is nonrefundable. Excessive cleaning may incur additional charges.
• Checkout: Vacate on time, remove all people and belongings, clear parking/storage areas, and leave the property in its original condition, excluding ordinary wear.
• Keys & Access Devices: Return all keys, garage openers, and other access devices at checkout.

Liability & Disclaimers

• If the property becomes unavailable for reasons beyond control, a comparable property may be offered with guest approval. If no acceptable substitute is available, payments will be refunded in full.
• No liability or refunds for circumstances beyond reasonable control, including weather, natural disasters, pandemics, pests, wildfire/smoke, road closures, service/utility interruptions, events, travel disruptions, facility closures, or government restrictions.
• Snow conditions and ski-in/ski-out, ski-run, or walk-to-ski access are not guaranteed and do not qualify for refunds.
• Nearby construction may occur and is subject to local/community regulations.
• Guest is responsible for lost, stolen, or abandoned belongings. Returns incur shipping costs + $25 handling fee. Items unclaimed after 30 days may be donated or sold.
• Packages:
• Pre-arrival storage: $10 per package. Approved labeling is required. Lost, damaged, delayed, perishable, or time-sensitive deliveries are not guaranteed. Packages received after departure incur return shipping + $25 handling fee.
• Guest belongings and vehicles are not insured by the property. Guests assume responsibility for personal loss, damage, or injury as provided by the rental agreement.