Lilly's Pad

Guests & Occupancy

• The primary guest must be at least 25 years old. One guardian is required for every four Guests under 25 and must accompany them throughout the stay and be present at check-in. Reservations by unaccompanied students or singles under 25 are prohibited.
• Occupancy is limited to the property's approved capacity, with no more than 30 persons permitted on-site at any time.
• The primary guest is responsible for all occupants, visitors, and compliance with rental and community regulations.
• Reservations obtained under false pretenses are prohibited.

Events & Noise

• Events & Weddings: Prior written approval is required for all events and weddings. A minimum $750 event fee applies, varying by property. Events must comply with local ordinances, HOA restrictions, and permit requirements. The agreement specifies a maximum of 35 persons for events, subject to the stricter 30-person property occupancy limit.
• Quiet Hours: Quiet hours are 10 PM–7 AM. Outdoor noise must not exceed 50 decibels, and indoor music must not be audible outside with doors and windows closed.

Prohibited Activities

• Pets: Only small dogs are permitted in pet-friendly properties, with a maximum of two dogs weighing no more than 30 lbs. each. A $175 pet fee applies.
• Service & Support Animals: Written accommodation requests must be submitted at booking or as soon as possible, with supporting documentation where legally permitted. Policy violations may result in charges up to $500 plus cleaning costs.
• Smoking: Smoking indoors is prohibited. A $1,000 fee applies for violations. Outdoor smoking is permitted only if all cigarette and cigar butts are removed; an additional $1,000 fee applies for discarded butts.
• Visitors: All non-registered visitors must depart by 10 PM.
• Underage Activities: Underage drinking and partying are prohibited.

Equipment & Amenities

• Pool & Hot Tub _(if equipped)_: Diving or jumping poses injury risks. Minors must be supervised by an adult. Pool or spa heating requires an additional fee and must be requested at least seven days before arrival. Malfunctions must be reported promptly. No compensation is provided for heater malfunctions or community amenity interruptions.
• Parking: HOA parking restrictions must be followed. RVs, boats, trailers, jet skis, and additional vehicles may be prohibited or limited.
• Linens & Towels: A one-time linen and towel setup is included. Linens and towels must remain on the property; Guests should bring their own beach towels.
• Community Amenities _(if equipped)_: Access and availability are subject to community regulations and maintenance schedules.

Checkout & Care

• Check-In & Checkout: Check-in is after 4 PM CST, and checkout is by 10 AM CST. Early check-in and late checkout are not permitted. Failure to depart on time results in a half-day rental charge.
• Cleaning: A mandatory housekeeping fee applies to all reservations and varies by property size. Guests must wash dishes, remove garbage, and leave the property neat and orderly. Excessive cleaning charges may apply, including a $75 fee for garbage left inside.
• Housekeeping: Daily housekeeping is not included but may be arranged for an additional fee.
• Keys & Access Devices: All keys and garage door openers must remain at the property upon departure. Lost or misplaced items incur the following fees: $25 per door key, $75 per electronic fob, $75 per community amenity pass, and $75 per garage door opener.

Liability & Disclaimers

• Non-refundable Damage Protection covers up to $3,000 in accidental interior damage reported before checkout. Exclusions include soiled or missing linens, lost keys, theft, excessive cleaning, garbage removal, and rental or HOA violations. Uncovered charges may be billed to the payment method on file.
• A refundable credit card hold may be required for certain properties. The hold is released after checkout, provided no chargeable damages are identified.
• Guests are responsible for applicable community or association fines.
• Guests assume responsibility for personal injury, death, loss, or property damage during their stay, including risks associated with pools and hot tubs.
• If the reserved property becomes unavailable, a comparable accommodation or full refund may be offered. Additional expenses or consequential damages are excluded.
• Resort fees are non-refundable upon cancellation.
• Failure to comply with rental terms, occupancy limits, property rules, or community regulations may result in immediate eviction and forfeiture of all payments. Additional fees, damages, and applicable penalties may be charged to the Guest.