Antigua Penthouse

Guests & Occupancy

• Guests under 25 must be accompanied by a parent or guardian over 25, at a ratio of 1 adult per 4 young adults. The primary Guest must remain throughout the stay.
• Spring Break: For March–April reservations, 1 parent or guardian over 25 is required per 3 Guests ages 15–25. Age verification and property inspections may be required.
• Property-specific occupancy limits must be observed.
• Subletting, reservation transfers, and unauthorized assignments are prohibited.
• Entry may be required for emergencies, repairs, services, inspections, or suspected violations, with 2 hours' notice attempted when possible. Property showings may require 24 hours' notice.

Events & Noise

• Prior approval and applicable fees are required for parties, weddings, or gatherings. Some properties prohibit all events.
• Local noise ordinances and community regulations must be followed. Disruptive behavior may result in immediate eviction without refund.

Prohibited Activities

• Pets: Pets are prohibited unless specifically permitted. Unauthorized pets incur a $2,000 fee plus cleaning costs, immediate eviction, and forfeiture of booking charges. Service animal accommodations must be requested in writing; emotional support animals are permitted only in pet-friendly properties.
• Smoking: Smoking is prohibited. Violations incur a $2,000 fee plus cleaning costs, immediate eviction, and forfeiture of booking charges.
• Illegal Activities: Contraband, unlawful conduct, illegal online activities, and unauthorized password sharing are prohibited. Suspected online misuse must be reported.

Equipment & Amenities

• Pool, Spa & Hot Tub _(if equipped)_: Facilities must be kept clean, secured, and free of debris, food, beverages, bodily fluids, and excess sand. Additional cleaning charges apply for violations.
• Bicycles & Golf Carts _(if equipped)_: Applicable liability waivers and community restrictions must be followed. Some communities prohibit golf carts.
• Beach & Pool Towels: Personal beach and pool towels must be provided. Indoor bath towels and linens must remain inside the property.
• Starter Supplies: Initial toiletries, paper products, dishwasher tablets, and trash bags are provided. Additional supplies are the Guest's responsibility.
• Maintenance: Equipment issues must be reported promptly. No refunds or rate adjustments are provided for utility, appliance, HVAC, pool system, internet, or television malfunctions.
• Propane Grills _(if equipped)_: Empty tanks are exchanged during business hours (9 AM–5 PM CT). After-hours requests are addressed within 24 hours. Guest-paid exchanges are reimbursable with receipts; food losses are not covered.
• Restricted Areas: Unauthorized access to locked supply closets or restricted storage areas is prohibited.
• Parking: Property-specific parking limits must be observed. Violations and related fines are the Guest's responsibility.

Checkout & Care

• Check-In & Check-Out: Check-in begins at 4:00 PM CT after housekeeping and inspections are completed. Check-out is by 10:00 AM CT. No refunds are provided for late arrivals or early departures.
• Housekeeping & Cleaning: The property is cleaned before arrival and after departure. Guests are responsible for maintaining cleanliness during their stay and leaving the property in good condition. A standard cleaning fee applies to all stays. Excessive cleaning charges will be billed to the credit card on file. Additional housekeeping is available upon request for a fee.
• Furniture & Inventory: Furniture must not be rearranged or removed. Missing or damaged items and linens are charged to the Guest.
• Property Security: Doors and windows must be secured when unattended and upon departure. All keys, pool passes, and beach passes must be returned to designated locations.
• Damage Reporting: Existing damage must be reported within 48 hours of check-in. New damage or theft must be reported before checkout to remain eligible for damage waiver coverage.

Liability & Disclaimers

• No liability is assumed for lost, stolen, damaged, or abandoned belongings.
• Pools, spas, hot tubs, bicycles, and golf carts are used at the Guest's own risk. Guests assume responsibility for associated injuries, damages, or accidents, subject to applicable law.
• No refunds are provided for hurricanes, tropical storms, severe weather, or other events beyond reasonable control. Third-party travel insurance is recommended.
• Nearby construction, neighborhood noise, deliveries, and facility closures do not qualify for refunds or relocation.
• If the reserved property becomes unavailable, a comparable accommodation may be offered, if available, or a full refund issued. Furnishings and inventory may change without notice; personal preferences or unmet expectations do not qualify for refunds or relocation.
• All applicable laws and community regulations must be followed. Violations may result in eviction without refund and additional charges.