Moose Preserve
A cozy mountain setting and timeless cabin charm define this inviting retreat in the heart of Valle Crucis, just minutes from Boone and the High Country’s most beloved attractions. The main level welcomes with a warm and open great room, where vaulted ceilings with exposed beams, hardwood floors, and a striking stone fireplace create a comfortable place to gather. The kitchen features granite countertops and stainless steel appliances, flowing easily into the dining and living spaces for effortless connection. Large windows and deck access bring in natural light and peaceful woodland views, enhancing the home’s relaxed atmosphere. Spanning multiple levels, the home offers a thoughtful balance of private retreats and shared spaces, including a lower-level game room designed for entertainment and casual evenings. Outdoor living is a true highlight, with a wrap-around deck that provides ample space for dining, lounging, and enjoying the fresh mountain air, along with a private hot tub for unwinding after a day of adventure. A fire pit below invites memorable nights under the stars, completing the experience of this comfortable and well-located mountain escape.
Our promise
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KEY Curation Notes
Amenities
Bedroom details
Location
Inside the destination
Neighborhood: The Glens - Nestled in a quiet mountain community in historic Valle Crucis, minutes from Boone. - Also close by are Sugar Mountain, Hawksnest, Tweetsie Railroad, App Ski Mountain, Grandfather Mountain, Banner Elk, Blowing Rock, Beech Mountain, and more. - Close to Alpine Wilderness Coaster
Parking information
The use of 4-wheelers in the neighborhood is prohibited.
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Reviews
Gretchen
Beautiful cabin in a gorgeous neighborhood. Enjoyed the hot tub and well equipped kitchen. There were deer outside the dining room every evening!
Policies
Cancellation policy
Plans change, we get it.
Enjoy peace of mind when booking with KEY.co.
90% Refund: Receive a 90% refund when you cancel your reservation at least 60 days before check-in.
No Refund: Reservations canceled 59 days or less before check-in are not eligible for a refund.
Refunds subject to a 5% processing fee of the total.
Things you need to know
Moose Preserve is located in a mountain neighborhood that appreciates peace and quiet. Sound travels easily in the mountains, so please keep social noise and music to a minimum. There is a POA noise ordinance in place that prohibits noise that can be heard outside the house past 9 PM.
Firewood may be added by reaching out to us more than a week in advance. You get two wrapped bundles and a firestarter for $25/night.
The property is set up for light housekeeping, including linens and towels. We provide a STARTER SET of toilet tissue, paper towels, bath toiletries, dish soap, and trash bags. This is enough for one or two nights, but if you are staying for an extended length of time, you should plan to bring some supplies from home or plan to purchase these items at a grocery store when you arrive.
We provide one towel and washcloth per person that each respective house accommodates, plus a few extra towels if there is a hot tub. The beds are made up with clean linens (except bunks, sleepers, and futons, but linens are provided on site). If you routinely use two towels after bathing, you may need to bring some of your own.
This home comes equipped with a basic set of cookware, sufficient plates & silverware for the occupancy of the home, and basic serving and baking dishes. Most homes do not have unusual items such as crockpots or blenders, so if you’re planning a dish that requires an unusual item, it is best to bring that from your home.
This home is not stocked with cooking oils or spices, hairdryers, condiments, coffee, coffee filters, or food storage items, including plastic wrap or foil.
Restrictions
Guests & Occupancy
- Age requirements: Primary guest must be at least 25 years old and must remain on-site for the full stay.
- Maximum occupancy: Occupancy limits (including children) must not be exceeded at any time.
- Guest accountability: The booking guest is responsible for all occupants, compliance with rules, and any damages beyond normal wear and tear.
- Unauthorized guests: $25 per person per day for exceeding occupancy; may result in immediate removal.
- Approved use of property: Use is limited to vacation purposes unless prior written approval is obtained. Subletting or assignment is not permitted without written approval.
Events & Noise
- Events & gatherings: Not permitted without prior written approval; unauthorized events may result in fines, immediate removal without refund, and charges for damages/cleaning.
- Noise restrictions: Must comply with local noise regulations at all times.
Prohibited Activities
- Pets: Allowed only in designated homes with prior approval and a non-refundable pet fee. Unauthorized pets: $200 fee + $500 cleaning fee; may require removal or termination without refund. Pets must meet all listing restrictions and be pre-treated for pests.
- Smoking/vaping: Strictly prohibited indoors; $300 smoke remediation fee.
- Illegal activities: Any violation of laws or regulations is prohibited and may result in termination of stay.
- Fireworks & firearms: Strictly prohibited at all times.
- Fire/fireplace misuse: No burning wood in gas fireplaces. No roasting food in fireplaces. Unauthorized outdoor fires prohibited (fees apply).
- EV charging: Prohibited unless specifically approved; $500 fine.
Equipment & Amenities
- Seasonal requirements: (if applicable) 4WD/AWD and/or tire chains strongly recommended November–April; no refunds for lack of preparation.
- Hot tubs _(if equipped)_: Use at your own risk; not suitable for individuals with infections or open wounds. Must follow all sanitation and usage rules (no additives, glass, or tampering). $500 fee for cover damage; additional fees for misuse or extra cleaning.
- HVAC & utilities: Some homes may not have air conditioning; no refunds due to weather or lack of AC.
- Internet/TV/phone: No refunds for outages or service issues. Pay-per-view is prohibited; charges will be billed if used. Long-distance calls must not be billed to the home.
- Appliances & equipment: No refunds for malfunctions (TV, hot tub, appliances, etc.).
- Equipment reporting: Issues must be reported promptly; repairs will be attempted but are not guaranteed.
- Parking rules: Vehicle limits apply; some areas restrict motorcycles, RVs, or trailers. No roadside parking if prohibited.
- Restricted areas: Locked closets/areas are off-limits.
- Firewood: Available for purchase ($25/day) with 7-day advance notice.
Checkout & Care
- Check-in: Begins at 4:00 PM (may vary up to 5:00 PM depending on home/season). No early check-in guarantees or compensation.
- Checkout: By 10:00 AM.
- Key return: $25 fee for lost keys.
- Cleaning expectations: Leave the property in reasonable condition. Bag and dispose of trash, start dishwasher, and place used towels as instructed.
- Furniture & home care: Maintain cleanliness and avoid unsafe or unsanitary conditions.
- Supplies: Starter supplies only; additional items must be purchased by guests.
Liability & Disclaimers
- Accidental damage may be covered under a waiver (not insurance); exclusions apply (intentional acts, negligence, misuse, etc.). Additional charges may apply.
- Not responsible for lost items; return attempts may incur cost.
- No liability for injuries related to hot tub or amenities; use at your own risk.
- No refunds for outages, mechanical failures, pests, cleaning issues, or similar inconveniences.
- No refunds for weather conditions, hazardous roads, or inability to access property due to lack of preparation.
- No refunds for nearby construction or environmental conditions.
- Furnishings, decor, and amenities may vary; no refunds for preference differences or listing discrepancies.
- Mandatory evacuations may qualify for prorated refunds (subject to conditions).
- Alternative accommodations or a full refund will be provided if the property becomes unavailable.
- Authorized personnel may enter for inspection, repair, or maintenance during reasonable hours.
- Guests assume responsibility for personal injury or property damage unless caused by the negligence of the owner.
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