Headwaters Hideaway
Just a few minutes from downtown Banner Elk, Headwaters Hideaway offers an enchanting escape with stunning mountain views and a serene private setting. This delightful home is designed for the ultimate vacation experience, featuring a superb gourmet kitchen with stainless steel Viking appliances and a cozy living room adorned with a two-story stone gas-log fireplace and Roku TV. The main-level bedroom suite boasts a king-size bed, French doors leading to a wrap-around deck, and a private bath with a walk-in tile shower and wave therapy tub. Upstairs, the second floor provides a comfortable queen bedroom and a loft with two twin beds, sharing a full bath with a tub and shower. The loft also includes a foosball table and Roku TV, perfect for entertainment. Outside, guests can enjoy a gas grill and a firepit with chairs on the patio, making it an ideal spot for evening gatherings under the stars. Headwaters Hideaway is more than just a vacation rental; it’s a haven where luxury meets tranquility, ensuring a memorable stay amidst the beauty of Banner Elk.
Our promise
We've reviewed thousands of homes and approve only the best. Each one is professionally managed and vetted for comfort and style, raising the bar for every stay.
KEY Curation Notes
Amenities
Elevate your stay with add-on services
Book a home, then customize your experience. From ski delivery to pre-arrival groceries, we coordinate everything you need so you can make memories on the mountain and stories by the fire.
Bedroom details
Location
Inside the destination
- Just a few minutes from downtown Banner Elk. - Close to Alpine Wilderness Coaster
Parking information
- Please be aware that certain communities have strict standards regarding the number of vehicles at a property. - Some areas may not allow motorcycles, RVs, or trailers. You must adhere to these regulations at all times during your stay.
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Reviews
Adrienne
This home was beautiful! Everything was just as pictured. Very peaceful. Driving around the neighborhood was even amazing. There's lakes, sitting areas and an amazing waterfall. Can't wait to return!
Policies
Cancellation policy
Plans change, we get it.
Enjoy peace of mind when booking with KEY.co.
90% Refund: Receive a 90% refund when you cancel your reservation at least 60 days before check-in.
No Refund: Reservations canceled 59 days or less before check-in are not eligible for a refund.
Refunds subject to a 5% processing fee of the total.
Things you need to know
Guests staying at this home have access to the beautiful amenities of the Headwaters at Banner Elk community. Some of these are shown in the gallery, beginning with the tennis courts.
Be sure to bring a NC fishing license and gear so you can enjoy fishing in the community pond.
All properties are set up for light housekeeping, including linens and towels. We provide a starter kit of toilet paper, paper towels, dish soap, hand soap, bathroom toiletries, laundry detergent, and garbage bags. It’s enough for one or two nights, but will likely not be enough to get you through your entire stay. If you are staying for an extended length of time, you should plan to bring some supplies from home or plan to purchase these items at a grocery store when you arrive.
Homes are not stocked with cooking oils or spices, hairdryers, condiments, coffee, coffee filters, or food storage items including plastic wrap or foil. Our homes come equipped with a basic set of cookware, sufficient plates & silverware for the occupancy of the home, and basic serving and baking dishes. Most homes do not have unusual items such as crock pots or blenders, so if you’re planning a dish that requires an unusual item it is best to bring that from your home.
We provide one towel and washcloth per person that each respective house accommodates, plus a few extra towels if there is a hot tub. The beds are made up with clean linens (except bunks, sleepers, and futons, but linens are provided on-site). If you routinely use two towels after bathing, you may need to bring some of your own.
Firewood may be added at the time of booking or by reaching out to us more than a week in advance. You get two wrapped bundles and a firestarter for $25/night. We require a week (7 days) advance notice to arrange and deliver the firewood.
Restrictions
Guests & Occupancy
- Age requirements: Primary guest must be at least 25 years old and must remain on-site for the full stay.
- Maximum occupancy: Occupancy limits (including children) must not be exceeded at any time.
- Guest accountability: The booking guest is responsible for all occupants, compliance with rules, and any damages beyond normal wear and tear.
- Unauthorized guests: $25 per person per day for exceeding occupancy; may result in immediate removal.
- Approved use of property: Use is limited to vacation purposes unless prior written approval is obtained. Subletting or assignment is not permitted without written approval.
Events & Noise
- Events & gatherings: Not permitted without prior written approval; unauthorized events may result in fines, immediate removal without refund, and charges for damages/cleaning.
- Noise restrictions: Must comply with local noise regulations at all times.
Prohibited Activities
- Pets: Allowed only in designated homes with prior approval and a non-refundable pet fee. Unauthorized pets: $200 fee + $500 cleaning fee; may require removal or termination without refund. Pets must meet all listing restrictions and be pre-treated for pests.
- Smoking/vaping: Strictly prohibited indoors; $300 smoke remediation fee.
- Illegal activities: Any violation of laws or regulations is prohibited and may result in termination of stay.
- Fireworks & firearms: Strictly prohibited at all times.
- Fire/fireplace misuse: No burning wood in gas fireplaces. No roasting food in fireplaces. Unauthorized outdoor fires prohibited (fees apply).
- EV charging: Prohibited unless specifically approved; $500 fine.
Equipment & Amenities
- Seasonal requirements: (if applicable) 4WD/AWD and/or tire chains strongly recommended November–April; no refunds for lack of preparation.
- Hot tubs _(if equipped)_: Use at your own risk; not suitable for individuals with infections or open wounds. Must follow all sanitation and usage rules (no additives, glass, or tampering). $500 fee for cover damage; additional fees for misuse or extra cleaning.
- HVAC & utilities: Some homes may not have air conditioning; no refunds due to weather or lack of AC.
- Internet/TV/phone: No refunds for outages or service issues. Pay-per-view is prohibited; charges will be billed if used. Long-distance calls must not be billed to the home.
- Appliances & equipment: No refunds for malfunctions (TV, hot tub, appliances, etc.).
- Equipment reporting: Issues must be reported promptly; repairs will be attempted but are not guaranteed.
- Parking rules: Vehicle limits apply; some areas restrict motorcycles, RVs, or trailers. No roadside parking if prohibited.
- Restricted areas: Locked closets/areas are off-limits.
- Firewood: Available for purchase ($25/day) with 7-day advance notice.
Checkout & Care
- Check-in: Begins at 4:00 PM (may vary up to 5:00 PM depending on home/season). No early check-in guarantees or compensation.
- Checkout: By 10:00 AM.
- Key return: $25 fee for lost keys.
- Cleaning expectations: Leave the property in reasonable condition. Bag and dispose of trash, start dishwasher, and place used towels as instructed.
- Furniture & home care: Maintain cleanliness and avoid unsafe or unsanitary conditions.
- Supplies: Starter supplies only; additional items must be purchased by guests.
Liability & Disclaimers
- Accidental damage may be covered under a waiver (not insurance); exclusions apply (intentional acts, negligence, misuse, etc.). Additional charges may apply.
- Not responsible for lost items; return attempts may incur cost.
- No liability for injuries related to hot tub or amenities; use at your own risk.
- No refunds for outages, mechanical failures, pests, cleaning issues, or similar inconveniences.
- No refunds for weather conditions, hazardous roads, or inability to access property due to lack of preparation.
- No refunds for nearby construction or environmental conditions.
- Furnishings, decor, and amenities may vary; no refunds for preference differences or listing discrepancies.
- Mandatory evacuations may qualify for prorated refunds (subject to conditions).
- Alternative accommodations or a full refund will be provided if the property becomes unavailable.
- Authorized personnel may enter for inspection, repair, or maintenance during reasonable hours.
- Guests assume responsibility for personal injury or property damage unless caused by the negligence of the owner.
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