Carmen's Heart Residence
This luxurious apartment offers the perfect escape with its spacious bedroom featuring a king-size bed, a cozy living room, a fully-equipped kitchen, and a sleek, modern bathroom. Guests can unwind in the inviting swimming pool or stroll to the stunning beaches of the Mexican Caribbean, all within reach of this elegant retreat. Ideally located, the apartment is just a short walk from a vibrant array of restaurants, shops, supermarkets, and the picturesque Caribbean Sea. Exploring the area is a breeze, whether on foot or by taking advantage of the affordable taxi system. Upon arrival, a thoughtful welcome package provides all the details needed to effortlessly navigate and enjoy this beautiful locale. This apartment promises an unforgettable stay in a truly breathtaking setting.
Our promise
We've reviewed thousands of homes and approve only the best. Each one is professionally managed and vetted for comfort and style, raising the bar for every stay.
Amenities
Bedroom details
Location
Inside the destination
- Conveniently situated within walking distance, guests will find a variety of restaurants, shops, supermarkets, and the picturesque Caribbean sea. - Whether exploring on foot or utilizing the affordable taxi system, getting around is easy.
Parking information
- Free parking available.
We're here to help
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Policies
Cancellation policy
Plans change, we get it.
Enjoy peace of mind when booking with KEY.co.
50% Refund: Receive a 50% refund when you cancel your reservation at least 61 days before check-in.
25% Refund: Receive a 25% refund when you cancel your reservation at least 31 days before check-in.
No Refund: Reservations canceled 60 days or less before check-in are not eligible for a refund.
Refunds subject to a 50% processing fee of the total.
Things you need to know
This rental offers the entire home, providing complete privacy for our guests. You will have exclusive access to all amenities provided.
Upon your arrival, you will receive a welcome package containing additional instructions to help you navigate the area with ease.
Body soap, shampoo, shower gel, linens, towels, extra pillows and blankets are provided.
Luggage drop-off allowed.
Restrictions
- Minimum night stay requirements vary by home and time of year.
- Please be advised that our property is located in an area where ongoing construction is underway. As a result, there may be variations in noise levels in the vicinity from time to time. While we strive to minimize any disruptions, we believe in transparency and want to ensure you are aware of this aspect of the environment surrounding our property.
- Please note that the balcony is equipped with a glass fence. For the safety of the children, we kindly request that they be supervised while on the balcony.
- A non-refundable damage waiver is required for all rentals which is payable at time of booking. A damage waiver shall cover a limited amount of damages caused by The Guest. The Guest is financially and legally responsible for all damage to the property which includes the common areas of the property. Any damages exceeding the allotted amount shall be charged to The Guest’s credit card on file. The Non-Refundable Damage Waiver shall be charged as follows:
- Studio & 1 bedroom properties – $35 USD and covers up to $1000 USD in damages
- 2 and 3-bedroom properties – $50 USD and covers up to $1500 USD in damages
- 4+ bedroom properties – $90 USD and covers up to $2000 USD in damages
- Damages include but are not limited to:
- Exceeding the maximum allowed occupancy as stipulated in the reservation contract;
- Violating the building or homeowner association rules;
- Smoking inside the property;
- Pets on property;
- Parties or gathering of excessive amount of people;
- Noise Disturbances;
- Illegal or immoral acts;
- Maintaining hazardous, poisonous, corrosive or flammable substances.
- Damages DO NOT include any illegal acts such as theft, vandalism, arson, or any other act that would be deemed contrary to local laws and regulations.
- Should the property become unavailable for any reason during The Guest’s agreed upon occupancy, KEY reserves the right to relocate The Guest to the best available and comparable property or The Guest has the right to a refund of all monies paid less credit card processing fees if an agreement cannot be reached between the Guest and KEY.
- No refunds or rescheduled trips due to hurricane activity. If you are concerned about possible interruption, cancellation, or delayed travel due to tropical occurrences, you are strongly encouraged to purchase travel insurance.
- Neither KEY nor the owner of the property shall be responsible for any accidents or injuries to the Guest before, during, or after occupancy. KEY, its owners and agents are not responsible for theft, lost or stolen items.
- Mexico does not conform to international standards (including Canadian, American, & European) regarding accommodating persons with disabilities. Please consult with a representative before booking your unit to ensure your needs are met. Should a unit be booked without prior consultation and is not accommodating to a particular disability, KEY will try to find alternate accommodations but is ultimately not responsible for re-reimbursement of funds paid.
- To enter the rental destination country, you must have a valid Passport. This applies to children, toddlers, and infants. Consult with your country’s Embassy prior to travel to ensure you will not be denied entry into your destination country. KEY or the owner is not liable for any issues regarding denied entry and subsequent inability to utilize a unit.
- The Guest hereby assumes all risk of damage to any and all personal property of the property owner and The Guest, including household furniture and goods during such use and occupancy. The Guest hereby assumes any and all risks associated with the foregoing and agrees to hold the property owner and/or KEY harmless from and indemnify the owner and/or KEY against the same. Some activities that the Guest may engage in are especially dangerous, and include motorcycle, scooter, and four-wheeler (ATV) rentals, horse-back riding, SCUBA diving, deep-sea fishing, golfing, pool and ocean swimming and surfing.
- The above lists are not all-inclusive, but simply point out some of the hazards of vacationing in foreign countries. Therefore, The Guest agrees that they are voluntarily participating in any and all activities, risks, and use of the accommodations, and hereby assumes all risk of injury, illness, damage or loss to person and property that might result, including, without limitation, any loss or theft of personal property.
- It is agreed that the Premises shall be used only for residential purposes and for no other purpose whatsoever. The Guest agrees to observe and comply with all restrictions, laws, and ordinances affecting the Premises or occupancy thereof. The Guest further agrees that no use shall be made of the Premises, or acts done which will increase the existing rate of insurance upon the Premises, or will cause a cancellation of any insurance policy covering the Premises.
- Smoking is not permitted in any residence. A $150 fee may be charged for ionization if smoking in the property is detected.
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