Cloud Residence
From the instant you walk through the door, you'll notice the detail and thought that has been put into creating this space. Elegantly decorated, everything has been thought out to make sure you maximize your relaxing vacation. The kitchen has all upgraded appliances and everything you need to ensure you can cook up a great meal at the end of a day at the beach. The dining space with seats for 4 people will surely be the place to congregate and laugh about the day's events. The well-decorated living area boasts a Smart TV a comfortable Sofa bed and a full bathroom. Head over to your first bedroom where you'll feel as though you've stepped into your private retreat. With a king-size bed, a flat-screen TV, and high-end linens, it may be hard to get out of bed every morning! Once you do finally step out of bed, you'll enjoy the large bathroom with closet space and a walk-in shower. The second bedroom is equally comfortable with another king-size bed, closet space, and full en-suite bathroom. The paint colors and decorative artwork were specially chosen to help create a calm and warming atmosphere. A space for you to be able to unwind after a long day in the sun. As a bonus, the building has a phenomenal common rooftop area with a very large pool and tons of lounging area. This is where you'll have the best views of the ocean as well as Playa del Carmen. And being close to everything is a huge bonus. Your paradise awaits.
Our promise
We've reviewed thousands of homes and approve only the best. Each one is professionally managed and vetted for comfort and style, raising the bar for every stay.
Amenities
Bedroom details
Location
Inside the destination
- Located in the heart of Playa del Carmen between fifth avenue and the Caribbean Sea, surrounded by clubs, restaurants, bars and shops.
Parking information
- Free parking available.
We're here to help
Whether you have questions on this home or want us to source other options, we're a message away!
Policies
Cancellation policy
Plans change, we get it.
Enjoy peace of mind when booking with KEY.co.
50% Refund: Receive a 50% refund when you cancel your reservation at least 61 days before check-in.
25% Refund: Receive a 25% refund when you cancel your reservation at least 31 days before check-in.
No Refund: Reservations canceled 60 days or less before check-in are not eligible for a refund.
Refunds subject to a 50% processing fee of the total.
Things you need to know
We only provide bottled water (500ml), toilet paper, paper towels, shampoo, body soap, hand soap and dish soap at arrival, after that you must buy as you need. We provide 1 bath towel and 1 beach towel per person on the reservation and 1 kitchen cloth.
Luggage drop-off allowed.
Restrictions
- Minimum night stay requirements vary by home and time of year.
- This building is brand new and some units are in final details so there is some noise during the day.
- Across the street from this condo, there is another building under construction. Some construction activities could be noisy, however, all work will stop after 06:00 pm and during weekends.
- Electricity costs are extremely high in Mexico. It is already included in the payment for your stay, however, we always recommend responsible use of electricity, especially AC.
- The cleaning fee you pay only includes the cleaning and disinfection of the property before and after your reservation. Additional cleaning/change of linen and towels has an extra fee.
- The balcony fence is made of glass. If you bring kids, they should always be supervised in this area.
- A non-refundable damage waiver is required for all rentals which is payable at time of booking. A damage waiver shall cover a limited amount of damages caused by The Guest. The Guest is financially and legally responsible for all damage to the property which includes the common areas of the property. Any damages exceeding the allotted amount shall be charged to The Guest’s credit card on file. The Non-Refundable Damage Waiver shall be charged as follows:
- Studio & 1 bedroom properties – $35 USD and covers up to $1000 USD in damages
- 2 and 3 bedroom properties – $50 USD and covers up to $1500 USD in damages
- 4+ bedroom properties – $90 USD and covers up to $2000 USD in damages
- Damages include but are not limited to:
- Exceeding the maximum allowed occupancy as stipulated in the reservation contract;
- Violating the building or homeowner association rules;
- Smoking inside the property;
- Pets on property;
- Parties or gathering of excessive amount of people;
- Noise Disturbances;
- Illegal or immoral acts;
- Maintaining hazardous, poisonous, corrosive or flammable substances.
- Damages DO NOT include any illegal acts such as theft, vandalism, arson, or any other act that would be deemed contrary to local laws and regulations.
- Should the property become unavailable for any reason during The Guest’s agreed upon occupancy, KEY reserves the right to relocate The Guest to the best available and comparable property or The Guest has the right to a refund of all monies paid less credit card processing fees if an agreement cannot be reached between the Guest and KEY.
- No refunds or rescheduled trips due to hurricane activity. If you are concerned about possible interruption, cancellation, or delayed travel due to tropical occurrences, you are strongly encouraged to purchase travel insurance.
- Neither KEY nor the owner of the property shall be responsible for any accidents or injuries to the Guest before, during, or after occupancy. KEY, its owners and agents are not responsible for theft, lost or stolen items.
- Mexico does not conform to international standards (including Canadian, American, & European) regarding accommodating persons with disabilities. Please consult with a representative before booking your unit to ensure your needs are met. Should a unit be booked without prior consultation and is not accommodating to a particular disability, KEY will try to find alternate accommodations but is ultimately not responsible for re-reimbursement of funds paid.
- To enter the rental destination country, you must have a valid Passport. This applies to children, toddlers, and infants. Consult with your country’s Embassy prior to travel to ensure you will not be denied entry into your destination country. KEY or the owner is not liable for any issues regarding denied entry and subsequent inability to utilize a unit.
- The Guest hereby assumes all risk of damage to any and all personal property of the property owner and The Guest, including household furniture and goods during such use and occupancy. The Guest hereby assumes any and all risks associated with the foregoing and agrees to hold the property owner and/or KEY harmless from and indemnify the owner and/or KEY against the same. Some activities that the Guest may engage in are especially dangerous, and include motorcycle, scooter, and four-wheeler (ATV) rentals, horse-back riding, SCUBA diving, deep-sea fishing, golfing, pool and ocean swimming and surfing.
- The above lists are not all-inclusive, but simply point out some of the hazards of vacationing in foreign countries. Therefore, The Guest agrees that they are voluntarily participating in any and all activities, risks, and use of the accommodations, and hereby assumes all risk of injury, illness, damage or loss to person and property that might result, including, without limitation, any loss or theft of personal property.
- It is agreed that the Premises shall be used only for residential purposes and for no other purpose whatsoever. The Guest agrees to observe and comply with all restrictions, laws, and ordinances affecting the Premises or occupancy thereof. The Guest further agrees that no use shall be made of the Premises, or acts done which will increase the existing rate of insurance upon the Premises, or will cause a cancellation of any insurance policy covering the Premises.
- Smoking is not permitted in any residence. A $150 fee may be charged for ionization if smoking in the property is detected.
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