Highview Villa

Guests & Occupancy

• Primary guest must be 25 years or older and must sign the rental agreement on behalf of all occupants.
• Only registered occupants and approved guests may use the property.
• Commercial use, business operations, or commercial filming/photography without prior written approval is prohibited.
• Subletting, transferring the reservation, or assigning the rental to another party is prohibited.
• Requires a property rental agreement to be signed by the primary guest prior to arrival for all reservations at this home.

Events & Noise

• Events, parties, or large gatherings are not permitted.
• Noise that disturbs neighbors or violates local ordinances is prohibited. Outdoor music and noise must remain below 60 dBA and are not permitted after 9 PM.
• Properties may include exterior security cameras and noise monitoring systems to ensure compliance with occupancy and noise regulations.

Prohibited Activities

• Pets are allowed with owner approval and a one time $250 charge.
• As a reminder, smoking is not allowed anywhere on the property, in the home or in the outside areas of the home. Smoking will result in a odor removal fee of no less than $500 and up to $1,000 as well as possible removal from the property.
• Illegal drug use, possession, manufacturing, or distribution is strictly prohibited. A
• Firearms, dangerous weapons, violent behavior, or fighting are prohibited on the property.
• Fireworks, hazardous materials, flammable substances, or dangerous chemicals are prohibited, except charcoal or firewood used in designated grills or fireplaces.
• Commercial filming, photography, or audio/video recording for commercial purposes requires prior written approval. Unauthorized use may result in immediate removal and forfeiture of all proceeds.

Equipment & Amenities

• To protect the HVAC system, the A/C thermostat may not be set below 68°F.
• Pools, Hot Tubs & Recreational Equipment _(if equipped)_: Use at your own risk. Guests assume liability for safe operation.
• Guests must promptly report maintenance issues or damage upon arrival. Failure to report issues may make the guest responsible for resulting damages.
• Guests must follow all parking rules. Vehicles must be removed if instructed or if violating community regulations.
• Guests may not alter the property, including moving furniture, installing equipment, adding locks, mounting items, or modifying fixtures.

Checkout & Care

• The property must be returned in the same condition as received, excluding normal wear and tear.
• The standard cleaning fee covers three hours of cleaning. Additional cleaning or maintenance required due to guest use will be charged.
• Late check-outs without written approval may be charged 1.5× the average daily rate per day, plus any costs incurred due to displaced reservations or alternative guest accommodations.
• At checkout, guests must:
• Vacate the property by the designated checkout time
• Remove all personal belongings
• Return all keys or access devices
• Vacate parking or storage areas

Liability & Disclaimers

• Not responsible for loss, theft, or damage to guests’ personal belongings or vehicles.
• No refunds are provided for disruptions caused by weather, travel delays, natural disasters, pandemics, government orders, or other events beyond management’s control.
• Not liable for interruptions to utilities, internet, cable, or other services.